Online estimates are a guide based on the details you provide. Your firm quote — itemized by garment, decoration, and add-ons — is sent by email, and nothing goes to production until you approve both the quote and the digital proof.
Every order is produced against a proof you approved. Please check spelling, colours, and placement carefully — approved proofs are what we print. If we misprint against an approved proof, we redo the affected pieces free of charge. Small variations in placement and colour between pieces are a normal part of garment decoration.
You confirm you have the right to reproduce any logo or artwork you send us. Your artwork remains yours; digitized stitch files and print separations we prepare stay on file so your reorders are easy.
Standard turnaround is up to 10 days after proof approval; rush options are quoted separately. Changes or cancellations are free before proof approval — call (780) 555-0148 as soon as possible. Once production starts, garments and materials may already be committed, so we'll tell you honestly what can still change.
No payment is taken through this website. New clients typically pay a deposit on approval with the balance on delivery; established businesses can arrange invoicing.